Coronavirus (COVID-19) Response

All Out Cycles’ first priority is to the safety and health of our employees and our customers.  We also must all do our part to help our community and our country through these times.  Following the CDC recommendations and Virginia executive order is the best way to be a responsible community partner.  Below are the policies and procedures we have implemented to protect our employees and customers, while still providing the services our customers need.

Effective Wednesday March 25, 2020 customer access to inside the dealership will be limited per State order.  Please call 757-549-0066 before entering the building.

IN STORE

Employees who are running a fever or not feeling well will stay home.  We ask the same of our customers.

Enhanced cleaning procedures around the dealership, including sanitizing high traffic areas and touch points multiple times a day.

Employees skipping handshakes and maintaining social distancing during customer interactions.

Limiting the number of people in the dealership per state order.  To assist in this, we ask that only persons required to complete your business enter the dealership.

Parts Department

We are now offering free shipping on any order over $20.00.  This applies to all orders whether placed in person, via phone or online at alloutcycles.com. Click here to order online.  Most all of Virginia and Northern North Carolina are only 1 day shipping.

Curbside pickup is also available for parts orders.  Just text or call 757-549-0066 when you arrive and we will bring your order out to you.

Service Department

Service is open.  Please call 757-549-0066 before bringing in your unit for service and we can email or text you a work order to approve.  Then schedule a drop off time.  We also offer pick-up and delivery service if needed.

Sales Department

Our website is up to date with new and used inventory, and is loaded with great incentives.  Click here to check it out. The showroom will be open on an appointment only basis.  Please work with your sales person to setup a showroom visit.  Sales transactions can be completed via phone and email; most documents can be sent electronically.  Just call or text 757-549-0066 or email us.

We are even offering free local home delivery of your new purchase!

The coronavirus is requiring changes to our daily lives and how we do business.  Our goal is to provide our customers with the services they require while being a responsible community member.  These measures are our attempt to balance both those goals. 

To that end, if there is something you need from us, please do not hesitate to reach out.  Together, we can work through these times and come out strong.  That is what Americans do!

 

Thank you,

David Hansin