All Out Cycles Terms and conditions.
Terms and Conditions
Shipping and Handling Charges: Shipping and handling charges are based on total price of your order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared.
We will notify you if there is an increase in the shipping charge for your order prior to billing and shipping.
Shipment: We ship via UPS Ground and US Postal Service in the continental US. Shipments to Alaska & Hawaii will have an additional shipping cost applied. All items are carefully inspected before being shipped to the customer. Once the part has been turned over to the freight carrier, it is beyond our control and we are not longer held liable for any damage or missing pieces due to transit error. It is your responsibility to issue a claim and receive compensation from the freight carrier for any issues that occur during transit.
Delivery Time: Allow 4-10 business days for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii.
Orders can not be cancelled once submitted.
Not all items are returnable due to various vendor requirements. All electrical parts are Non Returnable. All Painted items are Non Returnable. Some over-sized items are Non-Returnable
Returns and Exchanges
General: All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns.
Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 15% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.
Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.
Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges.
Customer Order Error: Incorrect customer orders can be exchanged for any other item without paying the restocking charge. However, the customer will pay the additional shipping and handling charge. The replacement item must be at least 75% of the value of the original item.